Cheviot’s in-house administration team provides services to both employers and members.

The team

The Cheviot administration team manages the pensions and financial administration of all the various schemes. With a wealth of pensions administration and financial experience, our team is tasked to deliver an excellent service to employers and members. The Finance team includes three qualified accountants.

Service standards

Administration cases are measured against a five day target for most cases. The Trustee expects 95% of cases to be completed within this timeframe other than in exceptional circumstances and reviews it each quarter. Cheviot’s approach is for one administrator to deal with a case from start to finish to ensure continuity of service and understanding of the case. This helps both the member and the employer. All administrators have direct dial numbers to facilitate this.


Julie Frost, Pensions Administration Manager
01702 361311

John Rayment, Finance Manager
01702 361325 

External assurance

Cheviot has commissioned external audit reports to review its processes and controls since 2016, using both the 02/07 (Master Trust) and 01/06 (Internal Control) Audit Assurance Frameworks. The latest report is available here.

AAF report 2022

The latest report is available here.

Your session will expire in xx.xx. Do you wish to Continue or Log Out
Your session will expire in xx.xx
Continue or Log Out